Shipping policy

SHIPPING POLICY

Shipping Locations
Damlawaterfeatures.com ships worldwide. All orders are dispatched from Turkey and delivered internationally.

Order Processing
All products are made to order. Production begins after the order is confirmed. Processing times may vary depending on product type and order volume.

Shipping Fees
Shipping costs vary depending on the destination country and order details. The exact shipping fee is clearly displayed on the checkout page before the order is completed. Customers see all shipping costs prior to payment.

Delivery Time
Delivery times depend on production duration, destination country, customs procedures, and carrier operations. International shipments may experience delays beyond our control.

Order Tracking
Once your order is shipped, you will receive updates via email. You can also track your order through the order tracking page on our website.

Customs and Taxes
For international shipments, any customs duties, import taxes, or local fees are the responsibility of the customer and are not included in the product price.

Delays
We are not responsible for delays caused by customs, international logistics processes, or governmental procedures.

Contact Information
For any shipping-related inquiries, you may contact us:
Phone: +90 (530) 908 8295
Email: info@damlawaterfeatures.com
sales@damlawaterfeatures.com
projects@damlawaterfeatures.com
Address: Cemil Meriç Neighborhood, İstiklal Street No:115/A, 34771 Ümraniye / Istanbul, Turkey.